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About this role
Seeking an experienced HR leader to drive strategic HR initiatives for our retail business. Responsibilities include talent acquisition, employee engagement, performance management, and ensuring compliance with labor laws. The ideal candidate will have a strong background in retail HR, excellent leadership skills, and a track record of delivering results
Responsibilities
Develop and implement a Customer-Centric HR Model that treats every store employee and stakeholder as a high-priority customer.
Align retail people strategies with overall business goals to drive profitability and brand loyalty.
Oversee high-volume recruitment cycles, ensuring stores are optimally staffed during peak seasons.
Build a robust pipeline for Store Managers and Regional Leads to ensure business continuity.
Design and manage incentive schemes, commissions, and bonus structures tailored to retail sales targets.
Implement performance management systems that recognize "Service Excellence" and customer-first behaviors.
Ensure 100% compliance with labor laws regarding shift timings, overtime, and seasonal contracts.
Job Expired
Date Posted
Feb 19, 2026
Expired on
Mar 19, 2026
Experience
12 - 14 years
Location
Gourmet Head Office
Education Preferences
MBA
Specialization: HR